Shipping and payment terms
General shipping and payment information
The orders are usually ready for dispatch within 24-72 hours and are forwarded to the dispatch department. Important: the delivery will only take place after receipt of payment!
Your orders are shipped by default via YunExpress/Hermes (8-16 working days) or, if you select "Faster premium shipping" at checkout, by DHL (4-12 working days, 3€ surcharge).
The standard shipping time is:
Germany (8-16 working days) or premium shipping (4-12 working days)
Austria (8-16 business days)
Switzerland (8-16 business days)
Our shipping times apply from the shipping confirmation.
(IMPORTANT: Due to the Covid-19 situation, there may be slightly delayed delivery times, we do our best to ensure that everything fits, but we ask for your understanding if it takes a few days longer.)
PAYMENT
We offer you the following payment options for your order:
Purchase on account via Klarna, advance payment (bank), PayPal, Amazonpay, credit card (MasterCard, VISA, American Express, SOFORT), instant transfer