Contact

If you have any questions, we ask you to first read the frequently asked questions section, where most of the questions will be answered.

If you still need help, the Cozy Cloud team will be happy to help you! Use our contact form on the site.

Service times: Monday to Friday 10 a.m. to 6 p.m

Your inquiries will be answered within 48 hours from Monday to Friday.

Please always enter the order no. if your request is related to an order.

Important: Please only write us one request, since we always work chronologically, otherwise your request would slide down and you would have to wait longer for your answer.